Dispatch Management
Manually dispatch, reroute, and rebalance deliveries in real time. Control orders, drivers, and routes from a single dispatch interface built for high-volume cannabis delivery.
84 Orders
Dispatching live
4 Drivers
All on route
Map Mode
Drag-and-drop
Live Tracking
All drivers visible
Auto Assign
Smart routing
Your Command Center for Live Deliveries
Dispatch management is where your dispatchers and managers control live delivery operations. Every active order, every driver, every route is visible from one screen.
Whether you run dispatch fully automated or prefer hands-on control, WebJoint gives you the flexibility to manage your fleet the way your operation demands.
- Run dispatch fully automated, fully manual, or hybrid
- Override automation whenever you need to
- Maintain real-time control during high volume
- Visibility into every order, driver, and route
Orders come in
ASAP and scheduled orders flow into your dispatch queue automatically.
Assign to drivers
Let automation assign or pick the driver yourself from the dispatch screen.
Monitor and adjust
Track progress in real time and reroute if conditions change.
Complete deliveries
Drivers confirm delivery and your records update instantly.
Automatic
Orders auto-assign based on routing logic, driver proximity, and zone coverage. Your fleet stays busy without manual intervention.
Manual
Assign or reassign any order to any driver at any time. Manual assignments override automated decisions instantly.
Hybrid
Let automation handle routine assignments while you step in for exceptions, priority orders, or rebalancing.
Run Dispatch Your Way
Every delivery operation is different. WebJoint lets you choose how much control you want over order assignment. Auto-assign everything, handle it all manually, or mix both approaches depending on the situation.
Dispatch actions can happen from the order view, the dispatch screen, or map mode. You always have multiple ways to assign and adjust.
Handle High Volume Without the Bottleneck
The order list view gives you a table of every delivery order in your queue. Filter, sort, and select multiple orders to assign them in bulk instead of one at a time.
- See all delivery orders at a glance
- Distinguish ASAP orders from scheduled deliveries
- Filter by driver, status, or order type
- Bulk assign multiple orders in one action
ASAP Orders
ASAP orders appear at the top of your queue and are flagged for immediate assignment. Assign individually or select multiple for batch dispatch.
Scheduled Orders
Scheduled orders show their delivery window and can be pre-assigned to drivers before the window opens. Plan your routes ahead of time.
Bulk Assignment
Select multiple orders using checkboxes, then assign them all to a single driver or distribute across your fleet in one action.
Reroute Deliveries Without Leaving the Map
Map mode gives you a bird's-eye view of your entire delivery operation. Every driver, every order, and every route is visible on a single map. Drag and drop orders between drivers to rebalance your fleet in seconds.
- See all drivers and their current locations on a live map
- View active orders and pending deliveries as map pins
- See the assigned route for each driver
- Drag and drop orders between drivers to rebalance
- Reorder route stops visually
See Exactly What Every Driver Is Doing
Drill into any driver to see their full context. Dispatchers can quickly rebalance routes and reassign orders based on real-time information without switching between screens.
Driver status
See if a driver is on route, idle, returning, or paused.
Assigned orders
View every order assigned to the driver and its current status.
Active route
See the driver's full route with stop order and estimated times.
Zone and inventory
Check zone assignments and whether the driver is fulfilling from a kit or the warehouse.
Paused Vehicles Blocked
If a vehicle is paused, it cannot receive new assignments. This prevents orders from being sent to drivers who are unavailable or off-shift.
Dispatcher Overrides
When automation assigns an order incorrectly or conditions change, dispatchers can override the assignment and reassign to any available driver immediately.
Kit-to-Warehouse Routing
If a driver's inventory kit does not have the required products, WebJoint routes the order to a warehouse driver instead, keeping fulfillment running smoothly.
Override Automation When You Need To
Automation handles the routine. But when a driver calls in late, a priority order comes in, or inventory shifts mid-day, you need manual control. WebJoint gives you both.
Your online menu filters product visibility based on zone and inventory assignment. Customers only see what is available for their location, which reduces dispatch exceptions before they happen.
Plan Tomorrow's Routes Today
Dispatch supports both ASAP and scheduled deliveries. Scheduled routes can be planned ahead of time, pre-assigned to drivers, and adjusted as conditions change.
- Move scheduled orders between drivers, update delivery windows, or reassign entire routes.
- Your scheduled dispatch view gives you full control over future deliveries.
Ready to take control of your dispatch?
FAQ
Dispatch Management Questions
Common questions about dispatch control, order assignment, map mode, and managing high-volume cannabis delivery operations.
What is dispatch management in WebJoint and how does it work?
Dispatch management in WebJoint is the control center for live delivery operations. Dispatchers and managers use it to view all active orders, see driver locations in real time, assign or reassign orders, and adjust routes on the fly. You can run dispatch fully automated, fully manual, or as a hybrid where automation handles most assignments and you override when needed.
Can I manually assign orders or does WebJoint only use automatic dispatch?
WebJoint supports both. Orders can be auto-assigned based on routing logic, driver proximity, and zone coverage. At the same time, dispatchers can manually assign or reassign any order at any time. Manual assignments override automated decisions, so you always have final control over which driver handles which delivery.
How does map mode work for rerouting deliveries?
Map mode shows all drivers and active orders on a live map. You can see each driver's current location, their assigned route, and all pending orders. To reroute, drag and drop orders between drivers or reorder stops on a route visually. Changes apply immediately and drivers see updated routes in the fleet app.
Can I bulk assign multiple orders at once in WebJoint?
Yes. The order list view lets you see all delivery orders at a glance, filter by driver, status, or order type (ASAP vs scheduled), and select multiple orders for bulk assignment. This is especially useful during high-volume periods when you need to distribute orders across your fleet quickly.
How does WebJoint handle dispatch when a vehicle is paused or inventory is unavailable?
Paused vehicles are automatically blocked from receiving new assignments. If a driver's inventory kit does not have the required products, WebJoint routes the order to a warehouse driver instead. Additionally, your online menu filters product visibility based on zone and inventory assignment, which reduces dispatch exceptions before they happen.
Does WebJoint dispatch management support scheduled deliveries?
Yes. Dispatch supports both ASAP and scheduled deliveries. Scheduled routes can be planned ahead of time, and dispatchers can reassign or adjust scheduled orders as conditions change. You can view all scheduled orders on a separate tab, filter by date, and move orders between routes or drivers as needed.
How does dispatch management integrate with other WebJoint delivery features?
Dispatch management connects directly to AI route optimization for automated driver suggestions, vehicle management for shift and zone assignments, inventory kits for kit-vs-warehouse fulfillment decisions, and the fleet app for real-time driver communication. Each order in dispatch shows the driver's zone, inventory availability, and route context so dispatchers have full visibility.
Can dispatchers see driver inventory and zone assignments from the dispatch screen?
Yes. When you drill into an individual driver, you can see their current status, assigned orders, active route, zone assignments, and whether they are fulfilling from an inventory kit or the warehouse. This context helps dispatchers make faster, more informed routing decisions without switching between screens.
How does WebJoint dispatch management help with cannabis delivery compliance?
WebJoint tracks every dispatch action with timestamps and user attribution, creating an audit trail for each order assignment and reassignment. Zone-based inventory visibility prevents orders from being placed when products are unavailable, reducing compliance exceptions. Combined with inventory kit tracking and vehicle shift logs, dispatch management helps maintain the documentation needed for state reporting.
Is dispatch management included with WebJoint or does it cost extra?
Dispatch management is included with WebJoint delivery software at no additional cost. Every delivery account has access to the dispatch control center, map mode, bulk assignment, and all dispatch features described on this page.
Take Control of Your Delivery Operations
See how dispatch management combines automation, manual control, map-based rerouting, and bulk order handling in one interface.