Scheduled Delivery
Let customers choose delivery windows in advance while giving your team the tools to plan routes, manage inventory, and execute deliveries on time.
4 Windows
Today
Subscriptions
Monthly + bi-weekly
Zone Rules
Per-zone control
Cutoff Rules
Same-day limits
Auto-Schedule
Recurring orders
Scheduled Deliveries
- Tuesday, Feb 10
- 9:00 AM - 12:00 PM: 6 orders
- 12:00 PM - 3:00 PM: 8 orders
- 3:00 PM - 6:00 PM: 4 orders
- 6:00 PM - 9:00 PM: 3 orders
Deliver on Your Customers' Schedule
Scheduled delivery lets customers and operators plan deliveries ahead of time using defined delivery windows. Instead of fulfilling everything immediately, you give customers the option to pick a time that works for them.
1. Customer selects a window
During checkout, the customer picks a delivery window based on their zone.
2. Order enters your queue
The scheduled order appears in dispatch, ready to be planned into a route.
3. You plan ahead
Pre-assign drivers, build routes, and prepare inventory before the window opens.
4. Delivery executes on time
When the window arrives, the route activates and your driver is already prepared.
ASAP Only
Zones configured for on-demand delivery only. Customers order and a driver is dispatched immediately.
Scheduled Only
Zones that accept only future delivery windows. Useful for areas without active vehicles or for planned delivery days.
ASAP + Scheduled
Zones that support both. Customers choose between immediate delivery and a future window at checkout.
Zone Rules
Scheduled delivery is optional and controlled per delivery zone. You decide which zones offer scheduling, which are ASAP-only, and which support both. Each zone can have its own set of delivery windows.
If a zone has no active vehicles assigned, WebJoint automatically makes it scheduled-only. Customers in that zone can still order, but they pick a future window instead of expecting immediate delivery.
Delivery Windows
Delivery windows are fixed time blocks that customers select during checkout. You control the window size, the days they appear, and which zones they apply to. Different zones can have entirely different schedules.
Per-Day Customization
Offer morning, afternoon, and evening windows on weekdays. Switch to a single midday window on weekends. Each day gets its own schedule.
Zone-Specific Windows
Nearby zones might get four windows per day. Distant zones might only get one. Match your delivery capacity to the windows you offer.
Same-Day Cutoffs
Cutoff rules prevent customers from scheduling last-minute orders into a window that your team cannot fulfill.
Inventory
Scheduled orders need accurate inventory information at two points: when the customer places the order and when the order enters dispatch. WebJoint handles both without manual intervention.
Route Planning
Scheduled deliveries can be managed through the dispatch management interface. Your dispatchers and managers see all upcoming scheduled orders in one place.
Pre-assign orders to specific drivers, build complete routes ahead of the delivery window, and make adjustments as new orders come in or conditions change.
Execution
All the planning you did ahead of time pays off at execution. Scheduled orders transition into active delivery mode when their window arrives, ready for your drivers.
Flexibility
Scheduled orders stay flexible until they enter active delivery. Your team can make changes as conditions shift without canceling and recreating orders.
Subscriptions
Customers can sign up for recurring deliveries on a monthly or bi-weekly cadence. WebJoint automatically generates scheduled orders based on the subscription settings and the customer's preferred delivery window.
Customer Experience
Customers select their preferred delivery window during checkout based on what is available in their zone. After placing the order, they see a confirmation with the scheduled delivery time.
FAQ
What is scheduled delivery in WebJoint and how does it work?
Scheduled delivery in WebJoint lets customers and operators plan deliveries ahead of time using defined delivery windows. Instead of ordering for immediate fulfillment, customers select a future time slot during checkout. Scheduled deliveries use the same fulfillment workflow as ASAP orders, just executed at a future time.
How is scheduled delivery different from ASAP delivery in WebJoint?
The core difference is timing. ASAP orders enter dispatch immediately and are assigned to the nearest available driver. Scheduled orders are placed now but fulfilled during a future delivery window.
Can I offer scheduled delivery in some zones but not others?
Yes. Scheduled delivery is optional and controlled at the zone level. Each delivery zone can be configured differently.
How do delivery windows work for scheduled orders?
Delivery windows are fixed time blocks defined per zone, varying by day of the week.
Can dispatchers plan and manage scheduled routes ahead of time?
Yes. Dispatchers can pre-assign scheduled orders and plan routes ahead of the delivery window.
Does WebJoint support recurring subscription deliveries?
Yes. Customers can sign up for recurring deliveries, allowing for automated scheduled orders.
Can scheduled orders be reassigned or converted to ASAP?
Yes. You can reassign or convert scheduled orders as needed before active delivery begins.
Is scheduled delivery included with WebJoint or does it cost extra?
Scheduled delivery is included with WebJoint delivery software at no additional cost.